CORPORATE RESOURCES

Manuel J. Clementino, President & C.E.O.
As the owner of Hallmark Housekeeping Services, Manny has over 30 years of experience in the building cleaning industry and is largely responsible for building an efficient, successful and progressive company. His leadership style is derived from a belief in hard work, a commitment to quality and a thorough understanding of the cleaning industry. He attributes his success to date to his ability to attract dedicated, loyal, and hardworking people to the company.

Philip M. Clementino - Executive Vice President
Philip brings energy and enthusiasm together with years of experience in various operational capacities. Recently, Philip worked in both the Health & Safety and Quality Assurance areas, working with both client groups and staff to maximize the way we provide our cleaning services. In his current role, Philip is part of the Hallmark team that focuses on pursuing and developing opportunities that will assist in the company’s future growth and continued success.

Larry Heath, Senior Vice President
As Senior Vice President, Larry oversees operations. Combining an insightful understanding of the industry with over 30 years of solid and successful management experience, Larry's focus has been primarily on our current client service portfolio, maintaining our service partnerships and collaborating on future business development.

Christopher King, Human Resources Manager
Chris recently joined Hallmark upon graduating from Guelph University where he studied Human Resources. His responsibilities include employee relations, labour legislation and compliance, maintaining and improving Health and Safety, and the coordination of W.H.M.I.S training.

David M. Clementino, Director
David has been with Hallmark for over 6 years and is very adept with the operations aspect of the janitorial industry. After several years working as an area supervisor, David has learned the importance of efficiency and customer service. In 2009, he was responsible for the successful design and implementation of Hallmark’s new purchasing software. David focuses on controlling budgets and works closely with suppliers to review and ensure that all purchase orders comply with all company policies and green programs.

Leslie A. Klopfer, Sales Coordinator
Les joined Hallmark in 2010 and is a graduate of the University of Western Ontario with a degree in Management and Organizational Studies and a specialization in Finance and Administration. Les brings his business analytical skills to Hallmark where he is closely involved in many aspects of business development, marketing and client relations.

OPERATIONAL RESOURCES – GTA


We believe that with our new operational structure, procedures and resources we have positioned ourselves for success, as we continue to ensure client care and satisfaction. Each operations manager plays a central role in client development and account maintenance, ensuring client satisfaction at each and every level.

To further compliment Hallmark’s operational structure, the following operations managers make up the Operations team.

Joe Goulart, Senior Operations Manager – Central South
Joe Da Costa, Operations Manager – Central North
Carlos Melo, Operations Manager – West End
Isidro Espinola, Operations Manager – East end


OPERATIONAL RESOURCES - OTTAWA

Francis Keys, Vice President - Ottawa
As Vice President - Ottawa, Francis Keys is directly responsible for all aspects of the Ottawa Branch. Combining an insightful understanding of the industry with over 27 years of solid and successful management experience, he provides direction and leadership to our Ottawa operations.  Francis is committed, available and accessible at any time to deal with client concerns regarding all aspects of contracts including operations, budget control, administrations, client relations, etc.  With his solid team management skills, he has been instrumental in maintaining our high standards of service at each of our contract locations.  Francis is an active member of BOMA.

Hal Turner, Director of Operations
With over 17 years of industry experience, Hal dedicates himself to effectively managing an impressive portfolio of clients; overseeing day-to-day operations, contract development and account maintenance together with ensuring client satisfaction at each and every level. Hard working and dedicated, his success to date is attributable to his solid knowledge of the industry and his attention to detail.  Hal anchors a solid and experienced team of hardworking managers and supervisors dedicated to providing a quality cleaning service. His ability to create a positive work environment results in attracting reliable staff to the company.


OPERATIONAL RESOURCES - ALBERTA

Jack Niewolski, Vice President - Alberta
Over the past thirteen years Jack Niewolski has held managerial positions in several major cities across Canada; gaining solid and diverse management experience in the building cleaning industry.  In his role as Vice President for Hallmark Housekeeping Services (Alberta) Inc. Jack monitors the Operations Department and the developing future growth of the Alberta branch.  He is an excellent example of Hallmark Housekeeping's ability to attract and develop continuous client relations.  His solid operational background combined with proven management and people skills enable him to build on our strong reputation for delivering professional contract services.

Neil Noronha, Director of Operations
As the newest member of the Hallmark Alberta management team, Neil brings with him 25 years of experience and knowledge of the janitorial industry.  Neil started as a janitorial worker and has worked up thru all levels to his present position.  This knowledge ensures Neil is a great asset to Hallmark Alberta.  His current responsibilities include account and budget maintenance, customer liaison and retention, planning the day-to-day operations of all accounts in the Alberta branch, and assisting with new business development.
 
Catherine Marshall, Quality Assurance Manager
Catherine has several years experience in the janitorial industry.  She is responsible for the daily administrative functions of the Alberta branch.  She is also involved in Health and Safety audits as a Certified Auditor and Trainer.  In her current role with Hallmark Housekeeping Services (Alberta) Inc., Catherine conducts training for all employees and performs independent Quality Assurance inspections and surveys of all our Alberta locations.